> For the complete documentation index, see [llms.txt](https://faq.holigo.id/llms.txt). Markdown versions of documentation pages are available by appending `.md` to page URLs; this page is available as [Markdown](https://faq.holigo.id/pesawat/reschedule-tiket-pesawat.md).

# Reschedule Tiket Pesawat

1. Masuk Pada Aplikasi HOLIGO, klik menu "**Transaksi**" pada bagian bawah aplikasi

<figure><img src="https://600110420-files.gitbook.io/~/files/v0/b/gitbook-x-prod.appspot.com/o/spaces%2FGDMkCEzxvBieAO4CpkZn%2Fuploads%2FsK68o2DKPiMfVJHLjzlF%2F1(2).png?alt=media&amp;token=6fc5ed66-fbe2-4f20-b8b9-6b600406f005" alt="" width="323"><figcaption></figcaption></figure>

2. Pilih transaksi pesawat dengan status "**Transaksi Selesa**i" yang ingin kamu reschedule, kemudian klik transaksinya

<figure><img src="https://600110420-files.gitbook.io/~/files/v0/b/gitbook-x-prod.appspot.com/o/spaces%2FGDMkCEzxvBieAO4CpkZn%2Fuploads%2FkvGdpa6R2hA7ei30s8Vk%2F2(3).png?alt=media&amp;token=145f64dd-2f34-4adc-be3c-880491f9a7f9" alt="" width="322"><figcaption></figcaption></figure>

3. klik detail pesanan

<figure><img src="https://600110420-files.gitbook.io/~/files/v0/b/gitbook-x-prod.appspot.com/o/spaces%2FGDMkCEzxvBieAO4CpkZn%2Fuploads%2FhWFTuCX5NdQxsn285eZJ%2F3(2).png?alt=media&amp;token=338ba875-468d-4d90-9bce-20faf5a11328" alt="" width="335"><figcaption></figcaption></figure>

4. scroll kebawah sampai menemukan menu "**Reschedule**" kemudian klik.

<figure><img src="https://600110420-files.gitbook.io/~/files/v0/b/gitbook-x-prod.appspot.com/o/spaces%2FGDMkCEzxvBieAO4CpkZn%2Fuploads%2FZcYUAJveObiSVxM3HbbS%2F4(1).png?alt=media&amp;token=bdd8177f-84c7-4036-9a39-7365ec517978" alt=""><figcaption></figcaption></figure>

5. Ceklist nama penumpang yang akan di reschedule lalu klik "**Ajukan reschedule**"

<figure><img src="https://600110420-files.gitbook.io/~/files/v0/b/gitbook-x-prod.appspot.com/o/spaces%2FGDMkCEzxvBieAO4CpkZn%2Fuploads%2FTTJSIUe8xHOMHo5XynXJ%2F5.png?alt=media&amp;token=482bda6f-e769-4a84-bc09-b03c439f130b" alt="" width="264"><figcaption></figcaption></figure>

6. Pilih tanggal keberangkatan baru sesuai keinginan pelanggan lalu klik "**Terapkan**"

<figure><img src="https://600110420-files.gitbook.io/~/files/v0/b/gitbook-x-prod.appspot.com/o/spaces%2FGDMkCEzxvBieAO4CpkZn%2Fuploads%2FGUZQiR4ghKKmWblQLzm6%2F6.png?alt=media&amp;token=b382bb9a-497a-4948-a5d5-1e5d99482e32" alt="" width="242"><figcaption></figcaption></figure>

7. Pilih jadwal penerbangan baru sesuai keinginan pelanggan

<figure><img src="https://600110420-files.gitbook.io/~/files/v0/b/gitbook-x-prod.appspot.com/o/spaces%2FGDMkCEzxvBieAO4CpkZn%2Fuploads%2Fb6nRks8fSMbkcQpGWkAc%2F7.png?alt=media&amp;token=aa12e158-ef33-4a34-bce1-5127faaa262b" alt="" width="334"><figcaption></figcaption></figure>

8. Masukkan pin transaksi

<figure><img src="https://600110420-files.gitbook.io/~/files/v0/b/gitbook-x-prod.appspot.com/o/spaces%2FGDMkCEzxvBieAO4CpkZn%2Fuploads%2F6nmD5eKyZROV40mdfWAZ%2Fpin%20transaksi.jpeg?alt=media&amp;token=5616eadb-aec4-4c87-8669-691e81f71f68" alt="" width="360"><figcaption></figcaption></figure>

9. Pengajuan reshedule akan masuk kedalam sistem dan status pengajuan menjadi pending, tunggu 3-10 menit maka sistem akan mengeluarkan biaya reschedulenya.

<figure><img src="https://600110420-files.gitbook.io/~/files/v0/b/gitbook-x-prod.appspot.com/o/spaces%2FGDMkCEzxvBieAO4CpkZn%2Fuploads%2FgpEcIl7ytHY9NwPvzc5I%2F9.png?alt=media&amp;token=95962089-1929-4f9e-96a3-f6f74b05eeb9" alt="" width="252"><figcaption></figcaption></figure>

10. Kamu dapat melihat status pengajuan reschedule pada menu profil dan klik menu "**reschedule**"

<figure><img src="https://600110420-files.gitbook.io/~/files/v0/b/gitbook-x-prod.appspot.com/o/spaces%2FGDMkCEzxvBieAO4CpkZn%2Fuploads%2FTJlLjSk61tECfkg3aduP%2F10(1).png?alt=media&amp;token=9990e2fc-2baf-4fa0-9f23-2b32fb650ebb" alt="" width="289"><figcaption></figcaption></figure>

11. Jika status sudah berubah menjadi "**Menunggu Konfirmasi"** dan sudah ada biaya penambahan reschedule, klik pengajuan tersebut untuk menyetujuinya.

<figure><img src="https://600110420-files.gitbook.io/~/files/v0/b/gitbook-x-prod.appspot.com/o/spaces%2FGDMkCEzxvBieAO4CpkZn%2Fuploads%2FFxHmr9R3zWcPR9D7NNiT%2F11.png?alt=media&amp;token=bf6c8407-72ca-419e-90ec-9599f8fe4152" alt="" width="375"><figcaption></figcaption></figure>

12. Cek kembali detail penerbangan terbaru, jika sudah sesuai klik "**setuju**"

<figure><img src="https://600110420-files.gitbook.io/~/files/v0/b/gitbook-x-prod.appspot.com/o/spaces%2FGDMkCEzxvBieAO4CpkZn%2Fuploads%2FN4dezYSdgQEM4H9yrvyX%2F12.png?alt=media&amp;token=b78d3b0c-693d-41b7-91c2-1fca00e70b98" alt="" width="293"><figcaption></figcaption></figure>

13. Masukkan kembali pin transaksi

<figure><img src="https://600110420-files.gitbook.io/~/files/v0/b/gitbook-x-prod.appspot.com/o/spaces%2FGDMkCEzxvBieAO4CpkZn%2Fuploads%2F6nmD5eKyZROV40mdfWAZ%2Fpin%20transaksi.jpeg?alt=media&amp;token=5616eadb-aec4-4c87-8669-691e81f71f68" alt="" width="360"><figcaption></figcaption></figure>

14. Pilih metode pembayaran yang kamu inginkan,  selesaikan pembayaran sebelum batas waktu habis, cek total harga dan klik Bayar

<figure><img src="https://600110420-files.gitbook.io/~/files/v0/b/gitbook-x-prod.appspot.com/o/spaces%2FGDMkCEzxvBieAO4CpkZn%2Fuploads%2FFukHG7FZUf64jCVgTf2t%2F14.png?alt=media&amp;token=3913c100-2922-4b78-9caf-1515fd8a07d0" alt="" width="301"><figcaption></figcaption></figure>

15. Masukkan pin transaksi kembali

<figure><img src="https://600110420-files.gitbook.io/~/files/v0/b/gitbook-x-prod.appspot.com/o/spaces%2FGDMkCEzxvBieAO4CpkZn%2Fuploads%2F6nmD5eKyZROV40mdfWAZ%2Fpin%20transaksi.jpeg?alt=media&amp;token=5616eadb-aec4-4c87-8669-691e81f71f68" alt="" width="360"><figcaption></figcaption></figure>

16. Status pembayaran akan sukses tunggu kembali 3-10 menit, untuk melihat status pengajuan klik menu **"Lihat daftar transaksi"**

<figure><img src="https://600110420-files.gitbook.io/~/files/v0/b/gitbook-x-prod.appspot.com/o/spaces%2FGDMkCEzxvBieAO4CpkZn%2Fuploads%2FSh3JD9URD7hUOEBV3nTD%2F16.png?alt=media&amp;token=747b82c5-4885-487b-94fc-7797d84d3316" alt="" width="327"><figcaption></figcaption></figure>

17. Jika pengajuan reschedule sudah berubah menjadi **"Transaksi selesai"** artinya transaksi kamu sudah berhasil dan kamu sudah dapat mengirimkan E-tiketnya kepada pelanggan kamu.

<figure><img src="https://600110420-files.gitbook.io/~/files/v0/b/gitbook-x-prod.appspot.com/o/spaces%2FGDMkCEzxvBieAO4CpkZn%2Fuploads%2FimmsokfWYFSKPqGJTf0x%2F17.png?alt=media&amp;token=5669ed96-7b98-4b06-8d12-29104d91c246" alt="" width="404"><figcaption></figcaption></figure>

18. Sebagai informasi tambahan Aplikasi Holigo akan selalu memberikan notifikasi di handphone kamu atas pengajuan reschedule yang kamu lakukan.